FAQs

What types of clothes do you accept?

We accept all sizes of high quality new or gently worn, clean, stylish women’s clothing that fashion conscious women would pay for. Maternity clothes are welcome too.

We also accept:

  • coats
  • belts
  • hats
  • purses
  • bags
  • jewelry

We do not accept:

  • T-shirts, old jeans, and worn-out basics
  • Men’s and children’s clothing
  • Underwear and swim suits
  • Used shoes
  • Used workout gear

Remember, if you wouldn’t let your best friend wear it, we probably would not want it!

NOTE: The Clothes Exchange will sell NEW children's clothing. Aside form the Isabean and Little Luna Blue, Give & Get promotions, we are not accepting donations of used clothing.

Here’s a sample of some of the brands we want.

  • A.B.S.img_9084.JPG
  • American Apparel
  • Antik Batik
  • Banana Republic
  • BCBG MAX AZRIA
  • Banana Republic
  • Billly Blues
  • Diesel
  • Eileen Fisher
  • c&c California
  • Citizens
  • Ella moss 
  • Free People
  • French Connection
  • Harajuku Lovers
  • Honry Toad
  • Isis
  • J Crew
  • James Perse
  • Joe's Jeans
  • Juicy Couture
  • Kate Spade
  • Kenneth Cole
  • Kenzie
  • LA Made
  • Lole
  • Levi's
  • Mac & Jac
  • Marc Jacobs
  • Michael Kors
  • Nau
  • Paige Denim
  • Red Engine 
  • Seven For All Man Kind
  • Splendid   
  • Theory
  • Triple Five Soul
  • Velvet

 

Where do I donate my clothes?

Click here to view drop-off options.

Click here to learn about Give & Get promotions offered by our retail partners.

 

Can I donate merchandise the day-of the event?
No, clothes will not be accepted on the day of The Clothes Exchange.  If none of our drop-off options work for you, contact us to arrange a pick-up. 

 

What happens to my clothes once I donate them to The Clothes Exchange?
A team of fashion savvy volunteers sort through all the donations and select only the best of the best; high quality, gently worn, clean, stylish items. Merchandise is priced, prepped for display and stored until our Event. They day of the Event, our volunteers transform our space into a shopping boutique and display merchandise. Most of our garments are hung or neatly folded on tables.

We do not pay for merchandise. We do not consign merchandise and we cannot return merchandise you donate.

 

What do you do with the clothes you don’t keep?
All items that don’t make the cut or are left over after our event are donated to charitable organizations such as The Goodwill, The Lund Center, King Street Center, SCHIPS, and the Vermont Refugee Resettlement Program.


How are items priced?
All merchandised is tagged and priced. You'll find bargains at up to 80% off. Prices are based on the brand, quality and desirability of the garments. A pair of Joe's Jean may cost $65, a J Crew cashmere sweater could run about $25, and you might spend $40 for a fabulous Kate Spade purse.  New evening dresses that typically retail for a few hundred dollars have been sold for around $60 and Eileen Fisher sweaters that would sell new for $250, go for about $45.

We want everyone to feel they've gotten a bargain.

Do you take credit cards?
Yes, you we accept Master Card, Visa and American Express. Plus checks and cash.

How are clothes organized?
We sort the merchandise by size and in some cases,img_9209_1.jpg where we have large quantities of particular brands, by brand. For example we group all our ISIS merchandise together and our Eileen Fisher garments are grouped as well. We also feature racks just for our Retail Partners; So you can shop the Sweet Lady Jane rack, the Monelle rack and the rack of jeans from ECCO. Clothes Exchange hot picks are featured on our clothes line, on models and on mannequins throughout the event space.Children's apparel is grouped together is the "children's boutique".

 

Can I donate clothing without buying and buy with out donating?
Absolutely! 

 

Can I just give a cash donation to support The Clothes Exchange's beneficiary?
Definitely. Contributions are welcome anytime, before, during and after the event. Click here to make a donation to our beneficiary. Donations to our beneficary are tax deductible.

 

What is a Shop First ticket?
Beat the crowd and shop 1 hour before the main event begins. Shop First ticket holders are invited to enjoy a complimentary glass of wine, tasty treats and delicious sweets. Plus take advantage of our talented team of stylisits and shop with your own personal shopper.
Tickets are limited. We expect to sell out, click here to buy yours today! You do not need ot bring your ticket with you to the event. Once you make a purchase online, you are in our system, just provide your name at check-in and you'll be all set.

Why should I by a Main Event Ticket online?
Although the cash savings is only $2,people who have pre-bought their tickets will experience expedited check in; So you'll get to shopper faster. You do not need to bring  a ticket with you to the even, once you purchase a ticket online, you're in our system, so all you have to do is provide your name at check-in.

 

Is there an entry fee?
Main event tickets - $8/advance   $10/door
Advance ticket holder experience expedited check-in, that means you get to the clothes faster! Buy you ticket now and save time and money! Click here to buy your event ticket on line.

 

Can I claim a deduction for the clothes I donate?
You may be entitled to claim a charitable deduction for your clothing donations that The Clothes Exchange collects on behalf of our beneficiary. To determine the value of the items you donate, we recommend talking with a tax adviser or consult a reference such as Goodwill’s guide to assessing market values for used goods at www.goodwillpromo.org.


Receipts are available. If you'd like one, please let a volunteer know. While we will not assign a value to your donations, we will indicate that you made a donation. It's up to you to document your contribution and determine the value.

Is my “shopping donation” tax deductible?img_9563.JPG
If you make a contribution to our beneficiary that is greater than the value of your purchases, you may be able to claim a deduction of the difference. We recommend you consult a tax professional.

Donations made to The Clothes Exchange are not tax-deductible.

 

Can I utilize my company’s matching gift program to maximize my donation?
Yes, if your company has a Matching Gifts Program, you may be able to add to any financial contribution that you give to our beneficiary. Check with your company’s HR department to find about if you can take advantage of this benefit.

 

How does my business become a sponsor?
If your business is interested in making an in-kind or cash contribution, please contact us. We’d love to help you figure out the best way for your business to get involved.

 

How do I volunteer?

Click here to learn more about volunteering.